Customer Service Intern - Fall 2021

Responsibilities:

  • This role will be supporting many day-to-day tasks that must take place to provide an excellent customer experience.
  • You will also be responsible for relationship management, retaining customers, identifying gaps in service, and identifying needs.
  • Coordination with the fulfillment company will be critical to success.

 Minimum Requirements:

  • Enrolled as a full-time student at the time of the internship, at the Undergraduate or Graduate level.
  • Must have completed a minimum of 50 credit hours by the start of the internship
  • 18 Years of age
  • Authorized to work in the United States
  • Customer quarterback: handle day-to-day customer need, ensure customer issues are resolved both promptly and thoroughly, and ensure customer maximizes existing products and services

Preferred Requirements:

  • GPA: 2.75+
  • Business Admin Finance Marketing Business Management
  • Desire to serve in the military aviation community or veteran

Expected Areas of Skills

  • Proficient in Google Suite and email
  • Excellent written and verbal communication skills and interpersonal skills
  • Innovative and willingness to drive process improvement

Details

  • Part time/unpaid
  • 10 hours per week/flexible schedule
  • Fully remote
  • Earn college credit 

If you wish to apply: Email the following documents to spencer@brotallion.com

  • Resume
  • Unofficial transcripts
  • A short cover letter on why you would like to work with us and what differentiates you from other candidates